The Kitchen is one of the fastest-growing companies in pickleball and we need someone to be the right-hand person to our CEO. We're searching for a Director of Operations who has strong leadership skills and the ability to approach business with a creative point of view.
Simply put, The Director of Operations will be the glue behind most everything that we do. This person will lead our team to be efficient, productive, and effective. The Director of Ops will be involved in helping plan and execute curated and large-scale events. This person will lead the charge in making sure that our amazing new headquarters in the St. Elmo district of Austin, Texas, is running smoothly. The ideal candidate has extensive experience within our industry or in startups, preferably having worked their way up to an executive role. We believe this trajectory helps a person develop a unique mix of business and management expertise, plus proficiency with the practices, policies, and procedures of our industry. When it comes to solving problems, none are too big or small.
This person must be in Austin or willing to relocate.
Benefits
- $80,000-$120,000 annual salary
- Potential equity in The Kitchen based on relevant experience
- Unlimited vacation within reason
- All the free pickleball swag and gear you could want
- Opportunities to meet not only the stars of the pickleball world, but also hobnob with celebrities we have established relationships with such as Jamie Foxx, Drew Brees, Rob Gronkowski, etc.
- A chance to get owned on the court by our founder Jared Paul, while owning our co-founder Dane Iliff!
Director of Operations Responsibilities
- Executing the CEOs vision on operations and events
- Ensuring the company is running efficiently and effectively
- Analyze internal operations and identify areas for process and systems enhancement
- Maintaining existing workflows while evaluating and improving business procedures
- Translate our existing strategy into actionable steps for growth and look for areas that can be streamlined
- Reviewing problems from every angle, incorporating different perspectives, and fostering meetings with the team to reach the best choice
- Planning and running our daily and weekly all-hands meetings
- Monitoring and analyzing key performance metrics (KPIs) to ensure operational efficiency
- Implement business strategies and plans that align with the short and long-term objectives
- Potentially help with invoicing, AR, and managing bookkeeper
- Making sure that all operations at our headquarters are running smoothly which includes managing contractors (i.e. cleaners, maintenance, etc.)
- Planning, operating, and executing (on-site) all areas of our curated and large-scale events
- Managing fulfillment process for brand merch and products
Important Leadership Traits
- Four or more years of experience in operations role
- High attitude and high aptitude
- Process and detail oriented
- Efficient multitasker while also able to prioritize tasks
- Project management and organizational skills
- Develop a deep understanding of The Kitchen’s products and services
- Ability to diagnose problems quickly and foresee potential issues
- Have experience using communication (i.e. Slack) and task-management softwares (Monday)
- Solid grasp of data analysis and performance metrics
- Ability to adapt to a fast-moving market
